Deloitte has produced a new report on the global hospitality industry entitled Hospitality 2015: Game changers or spectators. As the name suggests, the economic roller coaster experienced since 2008 has had a significant impact on how global businesses operate. Hospitality 2015 looks at how the hospitality and tourism landscape has changed during and following the recession. Whether you are an owner, a manager, an academic or a student, this report – along with the Institute’s own Hospitality Digest 2014 – is a document worth reading.
Find a current overview of the global industry and opinion on topics such as brand, sustainability, technology and OTAs. Chapters explain how to make the most of ‘human capital – A post-recessionary strategy for talent’ or read about the impact of aviation in ‘Flying high after the recession – How aviation trends will shape hospitality’. One of our favourites? ‘Hotels and online travel agents – From confrontation to collaboration’.
This free 88 page report is a worth a look and will appeal to anyone with an interest in hospitality and tourism. Find it at: Hospitality 2015.