Win customers with top food hygiene ratings

Get support and information to help your business meet food hygiene standards
Get support and information to help your business meet food hygiene standards

I’ll admit it…I do base my dining decisions on a restaurant’s food hygiene rating in its window. My behaviour as a consumer means the Food Hygiene Rating Scheme (FHRS) in England, Wales and Northern Ireland is an increasingly important consumer tool – perhaps more than restaurateurs realise. The scheme helps consumers choose where to eat out or shop for food by giving them information about the hygiene standards in restaurants, takeaways and food shops. In Scotland, a similar programme is run by Food Standards Scotland where the hygiene scheme is called the Food Hygiene Information Scheme (FHIS).

In partnership with local authorities, the Food Service Authority operates the FHRS in England, Wales and Northern Ireland, and the FHIS in Scotland. The schemes encourage businesses to improve hygiene standards because up to a third of the population could contract food poisoning from campylobacter, the most common cause of food poisoning. In addition, foodborne illnesses such as E. coli can be fatal. Who wants to risk their own health or that of their family or friends for a takeaway from a business that isn’t compliant with hygiene regulations?

The FHRS is now running in all areas of Wales and Northern Ireland and in 99% of England meaning more restaurants and foodservice businesses will be in the hygiene spotlight for their winning ratings or substandard hygiene. To ensure your business is one of the winners, find out more about the FHRS and the FHIS at: Food Hygiene Ratings.



Author: Institute of Hospitality

Established in 1938, the Institute is the international professional membership body for managers and aspiring managers who work or study in the hospitality, leisure and tourism industries. We help more than 10,000 hospitality professionals in 100 countries grow their knowledge, professional profile and expertise offering a wide range of high quality membership services such as targeted and regular industry networking events, hospitality qualifications and extensive online quality resources such as free management guides, Hospitality magazine, webinars, ebooks and ejournals. To learn more about our many member benefits, view our website or email