Bright future for hospitality management graduates, says Institute of Hospitality Student Learning & Development Forum 2017

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Eleni Michael AIH and Dana Kanibolotska AIH told the Forum how the Institute had helped their management careers get off to a flying start.

Hospitality management students from across the UK attending the Institute of Hospitality’s 12th Student Learning & Development Forum gained vital insights into the exciting career paths ahead of them. The Forum included a special focus on the importance of diversity in the workplace.

The fully-booked event (15 November) was entitled “The Future is Now.” In his introduction, London Branch chair Paul Evans FIH said: “The future belongs to millennials and generation z. At the Institute of Hospitality London Branch, 40% of our organising committee is under 30 and a similar percentage are female. The hospitality industry is booming. In London, there are 8,000 new bedrooms opening this year, plus 3,500 in the rest of the UK. This growth presents an amazing opportunity to forge a great career. Our industry needs accountants, chefs, digital marketing experts, lawyers, revenue managers and HR managers.”

Next on stage,  two recent graduates described how involvement with the Institute of Hospitality had assisted them in making the right career choices. Eleni Michael AIH was invited to join the Institute’s London Branch Organising Committee when she attended last year’s L&D Forum. She went on to help Michael Voigt FIH MI organise the Institute’s Careers Fair in May 2017.  She was also inspired by the ethos and style of Firmdale Hotels while attending last year’s Forum which took place at the group’s Ham Yard Hotel in Soho. A recent graduate from the University of Surrey, she is now at the start of a two-year management trainee programme with Firmdale Hotels based at its Charlotte Street property.

Dana Kanibolotska AIH is another London Branch committee member and a recent graduate from Oxford Brookes University. She said: “The Institute of Hospitality networking and learning events that I attended as a student had a great impact on my personal and professional development, and allowed me to progress in my career at such an early stage.”

Following work placements at The Savoy and the Mandarin Oriental in London and an exchange at the Burgundy Business School in France to improve her accounting and business knowledge, Kanibolotska is currently head receptionist at the Old Bank Hotel, a 42-bedroom boutique property in Oxford.

Nearly 250 students attended the Forum from  the Edge Hotel School, Oxford BrookesUniversity, Glion Institute of Higher Education, University of West London, Westminster Kingsway College, Bournemouth University, Coventry University, Anglia Ruskin University, Norwich City College and University of Sunderland.

24607106248_e18cae3dcf_oThe inspirational speakers and panelists were:
Alistair Storey OBE FIH, president of the Institute of Hospitality and chairman and chief executive of WSH;
Michael Voigt FIH MI, general manager, L’Oscar London;
Tony Fleming, executive chef L’Oscar London;
Sean Wheeler, Group HR, Principal Hotels;
Rafael Bejerano FIH MI, director AB Hotels;
Giovanni Valentini, head of operations of hotel services for the TLC Group;
Josh Light, HR director, The Curtain Hotel, London;
Jessica Berry, talent manager, The Doyle Collection;
Josh Craddock, sales & marketing director, The Doyle Collection;
Serena von der Heyde, owner, The Georgian House Hotel;
Gregory Hall MIH, committee member Institute of Hospitality London Branch and operations manager, Elior UK;
Mary-Jane Flanagan, founder of MJ Inspire
PJ Kenny, general manager, The Hoxton, London;
Jula Fowler, human resources manager, L’Oscar London;
Antony Woodcok, managing director, Gig;
Robert Nadler, founder of Nadler Hotels.

The Institute of Hospitality London Branch Student Learning & Development Forum 2017 was generously sponsored by the venue, the Bloomsbury Hotel, part of the Doyle Collection; Preferred Hotels & Resorts; Gig; Graphico Printing and NS International.

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Institute to share high-quality research with industry

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Lecturers, including Maria Gebbels MIH at the University of Greenwich, are encouraging their students to submit research to the Insitute of Hospitality Digest


Calling all hospitality management students. Have your coursework published in the Institute of Hospitality Digest and share it with industry leaders ( first edition deadline is 16 October).

The Institute of Hospitality Digest will be a new online collection of the very best research by student members studying at our international community of universities and colleges. We are now accepting submissions for the first edition.

The aim of the Institute of Hospitality Digest is to collect the very best academic research and share it with the Institute’s wider community of operators and managers.

The Institute’s chief executive Peter Ducker FIH says: “We hope that the Institute of Hospitality Digest plays a role in bringing academia and industry closer together and encourages colleges to undertake research that has a practical application for today’s and tomorrow’s managers.”

The Digest has been welcomed by lecturers. Dr Maria Gebbels MIH, Lecturer in Hospitality Management at the University of Greenwich, says: “This is a brilliant idea and I hope that our students will be excited to share their dissertation research on this e-platform.”

Cora Huen, Head of Program, Division of Tourism and Hospitality, Hong Kong College of Technology, says: “This idea is indeed an effective platform for institutions to showcase the employability credentials of their students.”

Professor Brian King, Hong Kong Polytechnic University, says: “Our students will be greatly encouraged to know that such an outlet is available to disseminate their work.”

The Institute has 75 universities and colleges on its Education Membership Scheme, adding up to more than 3,000 student members across the world.

The Institute of Hospitality Digest welcomes your submissions.
Submit your research now.
Download the submission guidelines

 

University of Greenwich becomes the latest learning provider to join the Institute of Hospitality

Greenwich

Hospitality, Leisure and Tourism students at the University of Greenwich now qualify for free student membership of the Institute of Hospitality. Thanks to the University’s recent decision to join the Institute’s Education Membership Scheme, their students will benefit from the resources and career benefits offered by the industry’s professional body.

Maria Gebbels, Ph.D. MSc MIH, Lecturer in Hospitality Management says:

“The University of Greenwich is proud to have joined the Institute of Hospitality’s Education Membership Scheme (EMS). This free for students membership will give them access to valuable industry resources and contribute toward their academic and professional journey. At Greenwich, we are devoted to helping students move into high-quality, graduate-level jobs, which will be further enhanced through the EMS by bringing students into contact with hospitality industry professionals through the mentoring scheme and networking events.”

The scheme has been operating for many years and is an excellent example of how the Institute is supporting entrants to the industry. There are over 70 academic institutions taking part in the scheme both in the UK and worldwide. Full details and a list of EMS participants can be found at www.instituteofhospitality.org/ems

Learning providers who wish to discuss options to join the scheme and establish free membership for their students should contact Rosalyn Berry on +44 (0)20 8661 4927 or email ems@instituteofhospitality.org

The University of Greenwich is a British university with campuses in south-east London and north Kent. These include the Greenwich Campus, located in the grounds of the Old Royal Naval College (see photo) in the Royal Borough of Greenwich, London. It is the largest university in London by student numbers and the greenest in the UK as assessed by the People & Planet Green League Table.

 

Plymouth University win debate at the Institute of Hospitality’s largest ever student and industry networking forum Passion4Hospitality 2017

The winners of the P4H debate
The P4H debate winners

Now in its seventh year, Passion4Hospitality 2017, which took place on Monday 13 March at Novotel London West, provided networking and advice for hospitality management students at the start of their careers.

The all-day programme included inspirational stories from hospitality leaders, speed networking and one-to-one careers advice, the student debating competition and the HOTS Business Game to successfully operate a virtual resort hotel.

The subject of the debate was “Hospitality is about creating experiences, not processes and procedures.” Six universities put forward teams: University of Surrey, Plymouth University, Hong Kong Polytechnic University, Glion Institute of Higher Education, University of Derby and University of Brighton.

The finalists from Plymouth University (Lilla Ferencz and James Cusselle pictured) and the University of Derby (Anna Derby, Marulis Elena-Cristiana and Ieuaf Griffiths) went head-to-head in front of the live audience.

Arguing for the motion, the University of Derby team said: “New generations like to spend more of their money on experiences rather than material things. Emotions cannot be standardised. Guests need more than a bed and a shower; they need a friend. Social interaction is important for our health and survival. We have to gain the customer’s trust and respect in order to generate customer value. To make them feel looked after, this cannot be achieved through standards and procedures, which make employers lose sight of the goal of connecting with the guest.”

Arguing against the motion, the Plymouth University team said: “At the core of experience is a procedure. Hospitality is like a play and, without a script, what would happen? If there’s no script, there’s no theatre. Service failure creates bad experiences because the organisation didn’t properly put into action its processes and procedures.  It’s up to the customer to create the experience. If there’s no procedure, there’s no service and there’s no hospitality. Airbnb does not provide the experience. As such, they are a good example of why processes and procedures come first.”

An audience vote declared the Plymouth University team winners. Lilla Ferencz and James Cusselle received their trophy from Michael Sloan FIH MI, general manager of the Novotel London West, the venue sponsor, and from Matthew White FIH, chair of the University Caterers Organisation (TUCO) the headline sponsor of Passion4Hospitality 2017.

The winners of the HOTS Business Game
The HOTS Business Game winners

The HOTS Business Game consisted of a competition to successfully operate a virtual hotel, setting up rate, revenue and marketing strategies for a full year. The finalists were teams from Plymouth University, Manchester Metropolitan University and University of Surrey.  Three individuals were awarded special merit for their performances during the day: Joyce Tsang, Rowan Boothroyd and Georgia Armstrong.

The overall winners were Joseph Hoare, Victoria Stewart, Katie Bradshaw and Beth Ineson from Manchester Metropolitan University.

In second place came another team from Manchester Metropolitan University: Alex Wood, Georgia Armstrong, Callum Nicholls and Jordan Scott.

Manchester students show their passion for hospitality ...and winning!
Manchester students show their passion for hospitality … and winning!

Peter Ducker FIH, Chief Executive of the Institute of Hospitality, said “I always come away from Passion4Hospitality inspired and energised. Students attended from across the UK and we even had a group who travelled from Hong Kong. We are delighted to see this event grow and attract more interest each year.”

The Passion4Hospitality 2017 programme featured a keynote presentation “Who’s life is it anyway?” by Ben Bengougam FIH, Senior Vice President of HR EMEA, Hilton Worldwide.

A series of panel discussions highlighted the enormous variety of opportunities available in the hospitality industry. Expert advice and comment was delivered by:
Liz Hartsone FIH, Liz Hartstone Executive Search
Vivien Ivanyi MIH, Glion Institute of Higher Education Daniel Healey FIH, The Bloomsbury Hotel, London Jessica Berry, Firmdale Hotels
Antony Woodcock,  Gig
Adam Rowledge FIH, Georgian House
Sophie Murray, National Association of Care Catering
Juliet Price, Hotel Booking Agency Association
Matthew White FIH, The University Caterers Organisation
Paul Hurren FIH, Association of Catering Excellence

The headline sponsor of Passion4Hospitality 2017 was the University Caterers Organisation (TUCO). The other sponsors were: Glion Institute of Higher Education, Snapshot, Fresh Montgomery, Novotel London West, arena4finance, HOTS, The Savoy Educational Trust, The Council for Hospitality Management Education (CHME) and Waters Productions.

 

The Institute of Hospitality’s largest ever student and industry networking forum Passion4Hospitality 2017 takes place on Monday 13 March at the Novotel London West

P4H logo in assoc with TUCO(1)Now in its seventh year, the Institute of Hospitality’s Passion4Hospitality 2017 all-day event comprises an exciting live student debating competition, a contest to manage a virtual hotel business, speed networking and a careers forum packed with expert advice and information.

Peter Ducker FIH, Chief Executive of the Institute of Hospitality, says: “Passion4Hospitality provides hospitality management students with a unique opportunity to meet employers and help determine their first jobs in industry. With more than 300 students attending next week from the UK and Hong Kong, we are delighted to see this event grow and attract more and more interest each year.”

The Passion4Hospitality 2017 programme features a keynote presentation “Who’s life is it anyway?” by Ben Bengougam FIH, Senior Vice President of HR EMEA, Hilton Worldwide.

A series of panel discussions will highlight the enormous variety of opportunities available in the hospitality industry. Expert advice and comment will be delivered by:

Liz Hartsone FIH, Liz Hartstone Executive Search
Vivien Ivanyi MIH, Glion Institute of Higher Education
Daniel Healey FIH, The Bloomsbury Hotel, London
Jessica Berry, Firmdale Hotels
Antony Woodcock,  Gig
Adam Rowledge FIH, Georgian House
Sophie Murray, National Association of Care Catering
Juliet Price, Hotel Booking Agency Association
Matthew White FIH, The University Caterers Organisation
Paul Hurren FIH, Association of Catering Excellence

bournemouth winners 2016
Last year’s debate winners were from Bournemouth University

In brave displays of public speaking skills, quick wit and market research, students participating in the debating competition must argue for and against the following motion: “This house believes hospitality is about creating experiences, not processes and procedures.” Six universities have put forward teams this year: University of Surrey, Plymouth University, Hong Kong Polytechnic University, Glion Institute of Higher Education, University of Derby and University of Brighton.

The two finalists will go head-to-head in front of a live audience and members of the Institute of Hospitality are invited to attend the live debate which starts at 4pm. Previous winners were the University of Derby, University of West London, University of Brighton, HotelSchool The Hague and Bournemouth University. Who will pick up the prestigious trophy in 2017?

The headline sponsor of Passion4Hospitality 2017 is the University Caterers Organisation (TUCO). Our other sponsors are: Glion Institute of Higher Education, Snapshot, Fresh Montgomery, Novotel London West, arena4finance, HOTS, The Savoy Educational Trust, The Council for Hospitality Management Education (CHME) and Waters Productions.

Download the Passion4Hospitality 2017 Programme here

Passion4Hospitality 2017 paves the way to rewarding careers

We can prove it! Our unique student networking event (13 March 2017 Novotel London West) can help to boost your career prospects.

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Now in its seventh year, Passion4Hospitality provides an action-packed day of career-focused activities and networking to get hospitality students off to a flying start in industry.

One of the key activities on the day is the debating competition, which sees the two finalist teams go head-to-head in a live battle of wits, public speaking and persuasive skills.

Participating in Passion4Hospitality can often be the start of exciting developments.

For Simrian Kur, it led to a direct contact with a BaxterStorey manager (Thomas Kilroy MIH), a company she was very interested in working for.

“A website can only tell you so much, but a person who works for the company can tell you much more about what it’s really like day-to-day,” she said.

After meeting at P4H Simrian and Thomas soon became work colleagues. In fact Simrian has worked for BaxterStorey ever since taking part in the P4H 2012 student debate. Today she is the BaxterStorey restaurant manager at City law firm Herbert Smith Freehill.

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For Elsje Hugo (pictured near left), who won the debate in 2015 with her University of Derby colleagues, the experience led to lasting friendship.

She said: “We’re still very much in contact even though we are all so far from each other. The wonders of the competition built a stronger bond and friendship than we could ever have imagined.”

Today, Elsje is working as a cellar door manager at the De Grendel Wine Estate in Capetown, South Africa.

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On the Bournemouth University winning team last year, Laura Ricciotti (pictured second from left) is now working in the kitchen of the Michelin-starred Berlin restaurant Nobelhardt & Schmutzig. Rachael Stevens (pictured holding trophy) is now a management trainee with Elite Hotels and she is returning to P4H this year as a judge of the debating competition.

Passion4Hospitality 2017 is headline-sponsored by the University Caterers Organisation (TUCO) and takes place on Monday 13 March at Novotel London West, Hammersmith.

P4H 2017 is FREE to attend. For further details click here

Download the P4H2017 Programme here

Institute of Hospitality engages with students at the start of their careers

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Students let their individuality shine at the Institute of Hospitality Learning & Development Forum

LinkedIn, the gig economy, the boutique sector, Brexit and the National Living Wage were on the agenda at the Institute of Hospitality Learning & Development Forum on 21 November.

The one-day networking conference provided 180 hospitality management students from across the UK with a wealth of advice and contacts to help them make the best start in their chosen careers.

The event, now in its 11th year, was organised and hosted by the Institute of Hospitality London Branch. It took place at Firmdale’s Ham Yard Hotel, the stunning Soho boutique property that features its own cinema and 1950s-style bowling alley.

The event provided tips on job-seeking and how graduates can find the best cultural fit for themselves in today’s vibrant hospitality sector.

This year’s event was chaired by Michael Voigt FIH, opening general manager, L’Oscar, and facilitated by Peter Ducker FIH, chief executive, Institute of Hospitality .

To get the full story of a marvellous day, read the press coverage in:
Hospitality & Catering News
The Caterer
And more coverage in The Caterer