Calling all hospitality management students. Have your coursework published in the Institute of Hospitality Digest and share it with industry leaders ( first edition deadline is 16 October).
The Institute of Hospitality Digest will be a new online collection of the very best research by student members studying at our international community of universities and colleges. We are now accepting submissions for the first edition.
The aim of the Institute of Hospitality Digest is to collect the very best academic research and share it with the Institute’s wider community of operators and managers.
The Institute’s chief executive Peter Ducker FIH says: “We hope that the Institute of Hospitality Digest plays a role in bringing academia and industry closer together and encourages colleges to undertake research that has a practical application for today’s and tomorrow’s managers.”
The Digest has been welcomed by lecturers. Dr Maria Gebbels MIH, Lecturer in Hospitality Management at the University of Greenwich, says: “This is a brilliant idea and I hope that our students will be excited to share their dissertation research on this e-platform.”
Cora Huen, Head of Program, Division of Tourism and Hospitality, Hong Kong College of Technology, says: “This idea is indeed an effective platform for institutions to showcase the employability credentials of their students.”
Professor Brian King, Hong Kong Polytechnic University, says: “Our students will be greatly encouraged to know that such an outlet is available to disseminate their work.”
The Institute has 75 universities and colleges on its Education Membership Scheme, adding up to more than 3,000 student members across the world.
Hospitality, Leisure and Tourism students at the University of Greenwich now qualify for free student membership of the Institute of Hospitality. Thanks to the University’s recent decision to join the Institute’s Education Membership Scheme, their students will benefit from the resources and career benefits offered by the industry’s professional body.
Maria Gebbels, Ph.D. MSc MIH, Lecturer in Hospitality Management says:
“The University of Greenwich is proud to have joined the Institute of Hospitality’s Education Membership Scheme (EMS). This free for students membership will give them access to valuable industry resources and contribute toward their academic and professional journey. At Greenwich, we are devoted to helping students move into high-quality, graduate-level jobs, which will be further enhanced through the EMS by bringing students into contact with hospitality industry professionals through the mentoring scheme and networking events.”
The scheme has been operating for many years and is an excellent example of how the Institute is supporting entrants to the industry. There are over 70 academic institutions taking part in the scheme both in the UK and worldwide. Full details and a list of EMS participants can be found at www.instituteofhospitality.org/ems
Learning providers who wish to discuss options to join the scheme and establish free membership for their students should contact Rosalyn Berry on +44 (0)20 8661 4927 or email firstname.lastname@example.org
The University of Greenwich is a British university with campuses in south-east London and north Kent. These include the Greenwich Campus, located in the grounds of the Old Royal Naval College (see photo) in the Royal Borough of Greenwich, London. It is the largest university in London by student numbers and the greenest in the UK as assessed by the People & Planet Green League Table.
Now in its seventh year, Passion4Hospitality 2017, which took place on Monday 13 March at Novotel London West, provided networking and advice for hospitality management students at the start of their careers.
The all-day programme included inspirational stories from hospitality leaders, speed networking and one-to-one careers advice, the student debating competition and the HOTS Business Game to successfully operate a virtual resort hotel.
The subject of the debate was “Hospitality is about creating experiences, not processes and procedures.” Six universities put forward teams: University of Surrey, Plymouth University, Hong Kong Polytechnic University, Glion Institute of Higher Education, University of Derby and University of Brighton.
The finalists from Plymouth University (Lilla Ferencz and James Cusselle pictured) and the University of Derby (Anna Derby, Marulis Elena-Cristiana and Ieuaf Griffiths) went head-to-head in front of the live audience.
Arguing for the motion, the University of Derby team said: “New generations like to spend more of their money on experiences rather than material things. Emotions cannot be standardised. Guests need more than a bed and a shower; they need a friend. Social interaction is important for our health and survival. We have to gain the customer’s trust and respect in order to generate customer value. To make them feel looked after, this cannot be achieved through standards and procedures, which make employers lose sight of the goal of connecting with the guest.”
Arguing against the motion, the Plymouth University team said: “At the core of experience is a procedure. Hospitality is like a play and, without a script, what would happen? If there’s no script, there’s no theatre. Service failure creates bad experiences because the organisation didn’t properly put into action its processes and procedures. It’s up to the customer to create the experience. If there’s no procedure, there’s no service and there’s no hospitality. Airbnb does not provide the experience. As such, they are a good example of why processes and procedures come first.”
An audience vote declared the Plymouth University team winners. Lilla Ferencz and James Cusselle received their trophy from Michael Sloan FIH MI, general manager of the Novotel London West, the venue sponsor, and from Matthew White FIH, chair of the University Caterers Organisation (TUCO) the headline sponsor of Passion4Hospitality 2017.
The HOTS Business Game consisted of a competition to successfully operate a virtual hotel, setting up rate, revenue and marketing strategies for a full year. The finalists were teams from Plymouth University, Manchester Metropolitan University and University of Surrey. Three individuals were awarded special merit for their performances during the day: Joyce Tsang, Rowan Boothroyd and Georgia Armstrong.
The overall winners were Joseph Hoare, Victoria Stewart, Katie Bradshaw and Beth Ineson from Manchester Metropolitan University.
In second place came another team from Manchester Metropolitan University: Alex Wood, Georgia Armstrong, Callum Nicholls and Jordan Scott.
Peter Ducker FIH, Chief Executive of the Institute of Hospitality, said “I always come away from Passion4Hospitality inspired and energised. Students attended from across the UK and we even had a group who travelled from Hong Kong. We are delighted to see this event grow and attract more interest each year.”
The Passion4Hospitality 2017 programme featured a keynote presentation “Who’s life is it anyway?” by Ben Bengougam FIH, Senior Vice President of HR EMEA, Hilton Worldwide.
A series of panel discussions highlighted the enormous variety of opportunities available in the hospitality industry. Expert advice and comment was delivered by: Liz Hartsone FIH, Liz Hartstone Executive Search Vivien Ivanyi MIH, Glion Institute of Higher Education Daniel Healey FIH, The Bloomsbury Hotel, London Jessica Berry, Firmdale Hotels Antony Woodcock, Gig Adam Rowledge FIH, Georgian House Sophie Murray, National Association of Care Catering Juliet Price, Hotel Booking Agency Association Matthew White FIH, The University Caterers Organisation Paul Hurren FIH, Association of Catering Excellence
The headline sponsor of Passion4Hospitality 2017 was the University Caterers Organisation (TUCO). The other sponsors were: Glion Institute of Higher Education, Snapshot, Fresh Montgomery, Novotel London West, arena4finance, HOTS, The Savoy Educational Trust, The Council for Hospitality Management Education (CHME) and Waters Productions.
Now in its seventh year, the Institute of Hospitality’s Passion4Hospitality 2017 all-day event comprises an exciting live student debating competition, a contest to manage a virtual hotel business, speed networking and a careers forum packed with expert advice and information.
Peter Ducker FIH, Chief Executive of the Institute of Hospitality, says: “Passion4Hospitality provides hospitality management students with a unique opportunity to meet employers and help determine their first jobs in industry. With more than 300 students attending next week from the UK and Hong Kong, we are delighted to see this event grow and attract more and more interest each year.”
The Passion4Hospitality 2017 programme features a keynote presentation “Who’s life is it anyway?” by Ben Bengougam FIH, Senior Vice President of HR EMEA, Hilton Worldwide.
A series of panel discussions will highlight the enormous variety of opportunities available in the hospitality industry. Expert advice and comment will be delivered by:
Liz Hartsone FIH, Liz Hartstone Executive Search Vivien Ivanyi MIH, Glion Institute of Higher Education Daniel Healey FIH, The Bloomsbury Hotel, London Jessica Berry, Firmdale Hotels Antony Woodcock, Gig Adam Rowledge FIH, Georgian House Sophie Murray, National Association of Care Catering Juliet Price, Hotel Booking Agency Association Matthew White FIH, The University Caterers Organisation Paul Hurren FIH, Association of Catering Excellence
In brave displays of public speaking skills, quick wit and market research, students participating in the debating competition must argue for and against the following motion: “This house believes hospitality is about creating experiences, not processes and procedures.” Six universities have put forward teams this year: University of Surrey, Plymouth University, Hong Kong Polytechnic University, Glion Institute of Higher Education, University of Derby and University of Brighton.
The two finalists will go head-to-head in front of a live audience and members of the Institute of Hospitality are invited to attend the live debate which starts at 4pm. Previous winners were the University of Derby, University of West London, University of Brighton, HotelSchool The Hague and Bournemouth University. Who will pick up the prestigious trophy in 2017?
The headline sponsor of Passion4Hospitality 2017 is the University Caterers Organisation (TUCO). Our other sponsors are: Glion Institute of Higher Education, Snapshot, Fresh Montgomery, Novotel London West, arena4finance, HOTS, The Savoy Educational Trust, The Council for Hospitality Management Education (CHME) and Waters Productions.
We can prove it! Our unique student networking event (13 March 2017 Novotel London West) can help to boost your career prospects.
Now in its seventh year, Passion4Hospitality provides an action-packed day of career-focused activities and networking to get hospitality students off to a flying start in industry.
One of the key activities on the day is the debating competition, which sees the two finalist teams go head-to-head in a live battle of wits, public speaking and persuasive skills.
Participating in Passion4Hospitality can often be the start of exciting developments.
For Simrian Kur, it led to a direct contact with a BaxterStorey manager (Thomas Kilroy MIH), a company she was very interested in working for.
“A website can only tell you so much, but a person who works for the company can tell you much more about what it’s really like day-to-day,” she said.
After meeting at P4H Simrian and Thomas soon became work colleagues. In fact Simrian has worked for BaxterStorey ever since taking part in the P4H 2012 student debate. Today she is the BaxterStorey restaurant manager at City law firm Herbert Smith Freehill.
For Elsje Hugo (pictured near left), who won the debate in 2015 with her University of Derby colleagues, the experience led to lasting friendship.
She said: “We’re still very much in contact even though we are all so far from each other. The wonders of the competition built a stronger bond and friendship than we could ever have imagined.”
Today, Elsje is working as a cellar door manager at the De Grendel Wine Estate in Capetown, South Africa.
On the Bournemouth University winning team last year, Laura Ricciotti (pictured second from left) is now working in the kitchen of the Michelin-starred Berlin restaurant Nobelhardt & Schmutzig. Rachael Stevens (pictured holding trophy) is now a management trainee with Elite Hotels and she is returning to P4H this year as a judge of the debating competition.
Passion4Hospitality 2017 is headline-sponsored by the University Caterers Organisation (TUCO) and takes place on Monday 13 March at Novotel London West, Hammersmith.
P4H 2017 is FREE to attend. For further details click here
Natalie Haynes MIH, Senior Lecturer, Sheffield Business School, Sheffield Hallam University writes: Against the exciting backdrop of World Travel Market, Sheffield Hallam University hospitality alumni, students and staff came together this November for their annual event, courtesy of sponsors ExCeL London. The new Dean of the Sheffield Business School, Professor Kevin Kerrigan, sparked the start of what would be a dynamic and thought-provoking evening.
The chosen theme of the event was “Food, Drink and Society” and the audience was lucky enough to witness a lively panel discussion, featuring Professor David Foskett MBE FIH, Steven Henderson, Chief Procurement Officer at the Hashoo Group and Visiting Fellow at Sheffield Business School, as well as Michael Masserella from Masserella Catering Group. Topics ranged from culinary medicine to ice-cream making, from food service styles to memories of first encounters with hospitality, and from praising the diversity of the UK food and drink sector to the challenges of Brexit. Nobody left the room without feeling a strong sense of the global and diverse nature of our fascinating industry.
Sheffield Hallam hospitality students also presented a cheque to industry charity, Hospitality Action for over four hundred pounds, money which they had raised from tips earned in the restaurant simulations that form part of their courses.
The event also saw the launch of Sheffield Hallam University’s 2016-17 Hospitality Mentor Scheme, where final year hospitality students are partnered with recent graduates to gain support during their final year at university and graduate job search. Many met in person for the first time at the event and were able to cement their mentoring partnerships during the networking session. The noise levels played testament to the wonderful sight of current students engaging with alumni to gain advice, open up placement and graduate job opportunities and share a collective passion for the hospitality industry. Nothing short of inspirational!