Quality employers support Passion4Hospitality 2018

untitledThe eighth edition of Passion4Hospitality, the Institute of Hospitality’s annual student and industry networking event, benefited from an extensive Careers Fair featuring nearly 40 companies looking for new talent.

Around 300 hospitality management students attended the all-day event which took place at Novotel London West on Monday (12 March). Students came from UK universities and colleges and from Stenden University in the Netherlands. They gained a wealth of advice on landing the right job during the interactive conference programme. They also had time to take full advantage of the excellent Careers Fair to make contact with the high-quality employers who are actively recruiting.

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Represented at The Careers Fair were Royal Automobile Club, Victory Services Club, Shangri-La at the Shard, Georgian House, The Ritz, Dorchester Collection, Four Seasons Hotel London at Park Lane, Doyle Collection/The Bloomsbury, BaxterStorey, Evolve Hospitality, Novotel London West, Sarova Hotels, Foxhills, Gravetye Manor, Bespoke Hotels, Edition Hotels, Nadler Hotels, Hyatt, Waldorf Hilton, Iconic Luxury Hotels Group, The Savoy, Harbour Hotels Group, CH&Co, Splendid Hospitality, Exclusive Hotels and Venues, Catapult, Jurys Inn, Dorsett Hotels, Mandarin Oriental, Como Hotels and Resorts, SpaYse International, The Principal London, National Careers Service, Hospitality Assured, Dukes Collection, and Firmdale.

The HOTS Business Game runners-up from Stenden, Holland

Teams from six universities competed in the HOTS Business Game competition to run a virtual resort hotel. The winning team (above) was from Glion Institute of Higher Education, London. The runners-up came from Stenden University in the Netherlands. The University of Brighton came in third place. The competition was administered by Peter Russell MIH of the Russell Partnership.

Peter Ducker FIH, chief executive, Institute of Hospitality, introduced the event by telling students: “No one will ever care about your career as much as you do, so the sooner you start planning and setting yourself goals, the better.”

Get that job!

During a panel discussion, students were advised on how to stand out. Match the tone and message of your covering letter to the vacancy, said Shona Rye, director, Your Invisible Partner. Use social media as a research tool and go into the interview armed with information about the company, so that you are well-prepared when asked to contribute questions at the end of your interview, said Martin Smith, Collins King & Associates. Do not simply send in your CV and wait for a reply, said Neil Graham, managing director, SpaYse International. A follow-up phone call will help, and during the interview itself, recruiters are interested in personality.

Diversity dilemma

Asked whether she was in favour of quotas for female managers in hospitality, Debrah Dhugga FIH MI, managing director, Dukes Collection, replied: “I would never want to be given a job just because I was a woman.”

She added she would like to see more women at executive level: “A diverse board room generates a richness, a wider viewpoint in a world where women are increasingly a powerful force as consumers and business leaders.”

Diverse workplaces in general have advantages in terms of attaining customer loyalty, she said: “Value everyone in your organisation. Diversity refers to age, disability, religion, gender and more, and goes beyond just legal compliance. International work experience is of value and managers must be ready to harness the diversity of the workforce.”

Spotlight on the sectors

20180312_0528This panel discussion highlighted some of the lesser-known areas of employment in hospitality such as foodservice and private members clubs. Mark Field FIH, operations director, The Victory Services Club said that he found working in members clubs to be “a tremendous working environment where I can use my skills as a hotelier.” Jessica Berry, talent manager for The Doyle Collection, highlighted the similarities between her current role in human resources and her previous experience in event management. Delphine Delacroix AIH, MICE office manager at Novotel London West, added that working in events means that no two days are ever the same.

Adam Rowledge FIH, general manager, Georgian House, provided an extremely well-devised and useful A-Z of personal brand promotion. Using video well will give you a huge advantage on social media, he said, and concluded his presentation with a quote from Charles Buxton: “Experience shows that success is due less to ability than to zeal.”

Breaking the ice

Rory Kelly-Naughton, hotels business manager, Evolve, provided expert advice on networking. “Make contacts and then maintain them. I got my job with Evolve because I know the owner, even after six years. ”

Peter Ducker FIH concluded: “Passion4Hospitality is a highlight in our calendar and I always come away feeling inspired and energised. The speakers gave their time freely to help make today possible. My thanks to them; to all our sponsors; to the exhibitors at the Careers Fair; and also to Michael Sloan FIH and his team at the Novotel London West for their generosity as venue sponsors.”

Sponsors

The headline sponsor of Passion4Hospitality 2018 was Planday. The other sponsors were arena4finance, aslotel, the Council for Hospitality Management Education (CHME), Critiquie, Fresh Montgomery, Glion, HOTS, Novotel, Savoy Educational Trust, Stenden, SpaYse International.

 

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Institute of Hospitality Endorses Training Programmes for the Homeless

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Providence Row bakery trainees celebrate the endorsement of their training programme by the Institute of Hospitality.

The Institute of Hospitality has endorsed training programmes that help people affected by homelessness enter the catering industry and turn their lives around.

The catering and bakery training courses are provided by Providence Row, a charity that works with more than 1,400 homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training.

Peter Ducker FIH, chief executive, Institute of Hospitality, says: “Endorsement by the Institute of Hospitality demonstrates that Providence Row’s training courses meet a wide range of essential criteria and benchmarks relating to quality standards and quality learning outcomes.”

Dominic Gates, Enterprise and Training Manager, Providence Row, says:  “We’re absolutely thrilled to gain this prestigious endorsement as it’s a fantastic acknowledgement of our team’s great work offering catering and baking training to people affected by homelessness, substance misuse and mental health issues. In the last seven years, we’ve developed a traditional ‘soup kitchen’ into a supported training kitchen, offering people quality training to help them move away from homelessness and back into employment.”

Providence Row Charity has been helping vulnerable people for 160 years. It has been running the Catering Trainee Scheme for the last seven years, having worked with over 200 trainees, food designers, and nutritionists and over 20 professional chefs at Andaz Hotel Liverpool Street and other catering establishments. Providence Row has two full-time chefs with catering backgrounds. In addition, Andaz Hotel Liverpool Street provides workshops and work experience placements for trainees.

The Institute of Hospitality offers an endorsement service to training providers for the recognition of quality professional development and training.  

 

Institute partners with Umbrella Training

The Institute of Hospitality has formed an exciting new partnership with Umbrella Training to deliver successful and high-quality apprenticeship programmes. Through this relationship, Umbrella Training will become one of the Institute’s accredited centres, delivering a suite of management qualifications to those seeking a leadership career in hospitality.

In addition, the Institute of Hospitality will become an end-point assessment organisation for apprentices who are on supervisory or management-related qualifications delivered by Umbrella Training.

Having the Institute end-assess apprentices not only offers a credible and professional sign-off, but also ensures Umbrella’s apprentices are acknowledged as ready to play their role in the future of hospitality by the industry’s professional body.

Through this partnership, apprentice students will become members of the Institute and gain access to its e-library and resources. A student chapter will also be developed, giving apprentices a voice and opportunity to shape the Institute’s agenda, and attend networking events and CPD events held throughout the year.

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Sam Coulstock FIH (centre) with Umbrella Training colleagues. Coulstock is taking a degree apprenticeship in leadership and management

Sam Coulstock FIH, business relations director at Umbrella Training, says: “By working with industry experts, like the Institute of Hospitality, we’re able to give apprentices a far wider view of the sector and encourage more students that a hospitality apprenticeship is a viable route to a leadership career.”

Coulstock, who became a Fellow of the Institute this year, has enrolled on a fully-funded degree-level leadership and management apprenticeship.

Email Sam Coulstock FIH at: sam@umbrellatraining.co.uk
For further information go to: www.umbrellatraining.co.uk

Umbrella Training Elite Hospitality Apprenticeships logo

Institute of Hospitality comments on latest Apprenticeship Levy guidance

Peter Ducker FIH, chief executive of the Institute of Hospitality, says:

“From April next year, all businesses will have access to funding in order to develop apprenticeship training schemes. Some businesses with higher wage bills will be expected to pay the Levy.

Business owners and HR directors in the hospitality sector need to be aware of the small window of opportunity to comment and speak out about how the Levy will impact them and their specific sector.

A Government Consultation is now open until 5 September.

“There has been a shortage of information about the mechanics of the Apprenticeship Levy until now. As the processes for drawing down funding becomes clearer, it is obvious that those businesses which have not yet started to look at the benefits of an apprentice programme in their organisation should do so as a priority.”

“Companies with wage bills of less than £3m should not pass this opportunity up. Ours is an industry where apprenticeships are a very valid way of developing a skilled workforce in many areas of the business – not just the traditional ones. As apprenticeships attract media attention in the months ahead this could become a vital source of future ‘home-grown’ talent.”

For more information contact Ben Walker, the Institute’s communications manager
Email: 
ben.walker@instituteofhospitality.org
Tel: 0776 532 0690

 

Hospitality management opportunities – 66,000 of them!

(Source: People1st)
(Source: People1st)

There are many ways to work your way to the top in the hospitality industry. People1st, the sector skills council for the industry, estimates there is a growing number of vacancies for skilled managers in hospitality and tourism, and projects the need for an additional 66,000 managers by 2022.

People1st’s numbers confirm there is plenty of scope for job advancement if candidates can offer the right hospitality management and leadership skills. The infographic (right) acknowledges that the hospitality vacancies exist, but also shows that employers are finding some deficiencies in their employees’ skills sets. On-the-job training and further (FE) or higher education (HE) are two ways to address this skills gap.

For job seekers who are interested in obtaining some hospitality education, Caterer.com has clearly outlined the types of educational qualifications – including Institute of Hospitality qualifications – budding hospitality managers can obtain in the UK to ensure they have the skills sought by employers. From apprenticeships for the youngest learners and NVQs to bachelor’s degrees and Institute qualifications, there is something to suit learners of every age and every budget.

To locate and apply for a hospitality apprenticeship in your area, visit .GOV.UK and search for ‘hospitality’ followed by your post code. The results will show businesses seeking hospitality apprentices.

The educational information in this article can get you started on the road to a rewarding hospitality career.

 

The chance to change a life – through hospitality employment

Delicious food that's grown, prepared and served by The Clink Charity's trainees.
Delicious food that’s grown, prepared and served by The Clink Charity’s trainees.

The Institute of Hospitality has joined with Nacro, the crime reduction charity, and The Clink Charity to produce a new management guide about the benefits of employing qualified ex-offenders in suitable hospitality roles. The new FREE guide, entitled Employing Ex-offenders: Making the Right Choice, confirms that in the UK over 10 million people have a criminal record – ranging from driving offences and non-custodial sentences to more serious sentences – and chances are some of these 10 million may already be in your employ.

There are numerous benefits to employing ex-offenders, who are often found to have very positive employee traits such as honesty and reliability. In addition, giving ex-offenders a second chance means that their re-offending is significantly reduced. This presents a significant benefit for employers, ex-offenders and for society as a whole.

We’ve all heard about the growing skills shortage faced by the hospitality businesses. The Clink Charity has responded by training well-qualified chefs, kitchen and front of house staff for new roles in The Clink’s own gardens, kitchens and four restaurants. This training provides offenders with the skills needed to function in the real world. Once The Clink’s graduates are available for work, they are mentored, monitored and supported by The Clink to ensure their success with new employers. The industry’s burgeoning need for new talent means The Clink’s innovative rehabilitation programme not only works, it can address serious staff shortages in the UK.

Please download the new guide to learn more about how ex-offenders could be the answer to your hospitality business’s staffing needs. Nacro and The Clink are ready to assist any hospitality business every step of the way and this brief management guide is the first step in understanding how easy it can be to change a life.

 

 NEW free Management Guide: Employing Ex-offenders: Making the Right Choice

Well-trained ex-offenders offer employers skills, loyalty and other positive attributes in exchange for a fresh start.
Well-trained ex-offenders offer employers skills, loyalty and other positive attributes in exchange for a fresh start.

A recent article in The Caterer highlighted the UK hospitality industry’s increasing demand for qualified chefs, including the projected need to recruit 11,000 chefs by 2022. The Institute’s latest management guide proposes a sensible solution to this pressing problem of hospitality vacancies: hiring trained ex-offenders. An estimated 10 million people in the UK have a criminal record – ranging from driving citations to more serious infractions. Hospitality employers can’t afford to ignore this sizeable pool of candidates, the majority of whom are eager to find employment and avoid re-offending.

Employing Ex-offenders: Making the Right Choice, signposts key resources and organisations that can help hospitality employers easily, equitably and correctly employ ex-offenders with the right skills in suitable hospitality roles.

The Institute of Hospitality if offering this new publication FREE. Guide contributors The Clink Charity and Nacro, the crime reduction charity, are keen to help hospitality industry managers learn how to benefit their businesses and society, so download the FREE guide today to learn more. Find it under ‘Publications at: www.instituteofhospitality.org.