HQ Magazine Autumn 2017 out now


Your autumn edition of HQ Magazine has arrived in the UK and been dispatched to the rest of the world. It is available to view on our website now.

In this issue, our cover feature is on how to close the gender gap in hospitality. Globally, 70% of hospitality and tourism workers are female, and yet men hold the vast majority of management and board positions.

More women than men gain university degrees and women earn more than men early in their careers. But the situation starts to reverse when people get into their mid-thirties. Sometimes the pay gap appears because women take time off to have children. Sometimes they get ‘stuck’ at a particular level.

Tracey Fairclough MIH presents brand-new research based upon interviews with 100 women from our sector and, most importantly, provides a new road map towards achieving greater equality.

We report from an Institute of Hospitality roundtable discussion of GDPR and present the best ways to prepare for the new data protection laws that come into force in May 2018. Our participants found that GDPR is actually a good opportunity to spring-clean their data and re-think their marketing strategies.

Other topics covered this autumn include preparing chefs for the open kitchen environment, job-jumping and what it means for career progression and the new health-conscisousness sweeping through hospitality.

Editor Ben Walker AIH says: “I am encouraged to see so many of our members taking the initiative to get in touch and contribute excellent articles to the magazine. The majority of our magazine is generated by members for members. My warmest thanks go to all of our marvellous contributors. A big thank you also to our designer Miranda Willan at H2O Publishing for an especially eye-catching cover.”

Members can view the magazine by logging into the members’ area of our website.

If you are not a member, please join the Institute of Hospitality now to receive your copy of HQ Magazine.
Here is a free download from the current issue:

Report from Institute of Hospitality Roundtable on GDPR






University of Greenwich becomes the latest learning provider to join the Institute of Hospitality


Hospitality, Leisure and Tourism students at the University of Greenwich now qualify for free student membership of the Institute of Hospitality. Thanks to the University’s recent decision to join the Institute’s Education Membership Scheme, their students will benefit from the resources and career benefits offered by the industry’s professional body.

Maria Gebbels, Ph.D. MSc MIH, Lecturer in Hospitality Management says:

“The University of Greenwich is proud to have joined the Institute of Hospitality’s Education Membership Scheme (EMS). This free for students membership will give them access to valuable industry resources and contribute toward their academic and professional journey. At Greenwich, we are devoted to helping students move into high-quality, graduate-level jobs, which will be further enhanced through the EMS by bringing students into contact with hospitality industry professionals through the mentoring scheme and networking events.”

The scheme has been operating for many years and is an excellent example of how the Institute is supporting entrants to the industry. There are over 70 academic institutions taking part in the scheme both in the UK and worldwide. Full details and a list of EMS participants can be found at www.instituteofhospitality.org/ems

Learning providers who wish to discuss options to join the scheme and establish free membership for their students should contact Rosalyn Berry on +44 (0)20 8661 4927 or email ems@instituteofhospitality.org

The University of Greenwich is a British university with campuses in south-east London and north Kent. These include the Greenwich Campus, located in the grounds of the Old Royal Naval College (see photo) in the Royal Borough of Greenwich, London. It is the largest university in London by student numbers and the greenest in the UK as assessed by the People & Planet Green League Table.


China’s hotel growth is on the upswing but at what cost to the environment?

A recent report published by Cornell University’s Center for Hospitality Research highlights China’s burgeoning hotel growth and examines what can be done to control the environmental impact.

Shanghai’s stunning skyline

Despite the turbulence in the Chinese stock market last year and the subsequent impact on China’s economic growth, hotel developments in China continue apace with “at least three new 150+ room hotels open[ing] every day for the next 25 years”.

Although China’s population is predicted to be surpassed by India‘s, both China’s increasing population and the number of hotels under development will swell the the country’s carbon footprint as demands for energy and water increase. The very best hotel developments will take into account both regional and global concerns regarding sustainability.

To read more about the “Environmental Implications of Hotel Growth in China: Integrating Sustainability with Hotel Development” find the report HERE.



Masterclasses for #Chefs show how to make the most of provisions

The Institute of Hospitality’s membership is made up of hospitality professionals in all types of roles across our exciting industry. Many of our members work within the foodservice sector. Their roles range from restaurant management to chef roles in upscale restaurants or gastropubs, to care catering and teaching.

The Chef Masterclasses can be used by professionals, students and academics to save £££. Ker-ching!
These Chef Masterclasses can be used by professionals, students and academics to save £££. Ka-ching!

If you’re responsible for foodservice or are teaching or studying in this area, these brief Chef Masterclass videos show you how to make the most of your food investment. For example, get practical tips and ideas on how to get more from valuable ingredients and waste less meat, vegetables or fish.

Good for you, good for your business and good for the environment!


Courtauld is coming! Don’t let your hospitality business be left behind

OstrichHospitality businesses are becoming more sensitive to issues surrounding the cost of food waste to both the business and the environment. Businesses that have been ignoring the increasingly pressing message of food waste reduction will find themselves in the minority.

An important new initiative for the reduction of food waste is coming and hospitality businesses ignore it at their peril! Courtauld 2025 is an ambitious  10-year voluntary agreement that brings together a broad range of organisations involved in the food system to make food and drink production and consumption more sustainable.

Collaborative working, from producer to consumer, will be crucial to the success of Courtauld 2025. By working collectively we will provide lower impact products, provide them more efficiently, help people get more value from the food and drink they buy, and make best use of remaining waste and surplus food.

Stay tuned to this site, or check out the WRAP UK website for further information on Courtauld 2025 and how it can help your business decrease costs and meet customer expectations for a reduction in waste.

Sustainability Webinar & ‘Go Green’ Summit offer useful insights for industry operators, caterers and chefs

Sustainability is embedded – or should be – in hospitality businesses of every size and in every sector. Whether you operate a kitchen at a university or you’re the owner of a small boutique hotel, you will want to watch this essential webinar hosted by Gram UK’s Glenn Roberts as three industry experts share their recommendations and up-to-the-minute knowledge for hospitality managers in this must-watch WEBINAR. GramWebinar4

The panelists are:

  • Peter Ducker FIH, Institute of Hospitality
  • Andrew Etherington FCSI FIH, FCSI
  • Keith Warren, CESA

The hospitality sector is under a lot of pressure to adapt, improve and better manage costs in areas such as energy use and utilities. These pressures come from different sources such as regulation and consumers – particularly the increasingly important Millennials whose expectations about a business’s ‘green credentials’ are clear: they want sustainable businesses that go above and beyond. A ‘green wash’ where businesses pay lip service to environmental and energy saving efforts are quickly spotted and dismissed by canny consumers. Even staff now expect employers of choice to incorporate extensive sustainability measures.

Learn about what resources and standards exist to help hospitality managers improve a business’s sustainability. For example, new EU regulations will affect commercial kitchens. The EU Ecodesign Directive and the Energy Labelling Directive come into effect after 1st July 2016 and will help increase green performance standards. Sourcing food, handling food waste and dealing with allergens regulations are also important facets of the sustainability discussion.

The full presentation provides perspectives relevant to hospitality managers, designers, consultants and equipment suppliers. Find Gram UK’s webinar HERE and be certain to sign up for tGram UK’s very first Go Green half-day Summit taking place at The Charlotte Street Hotel in London on Tuesday, 20th October. Bringing together some of the biggest names in the industry, The Go Green Summit aims to arm operators, caterers and chefs with the knowledge and tools to help implement green practices that will work towards a more commercially sustainable future for their business.