Focus groups on female leadership

Are you interested in sharing your thoughts on equality in the workplace? Do you work in tourism, travel, hospitality or events?

The University of Greenwich is carrying out research to understand how women regard opportunities to develop onto executive-level posts in the industry.

It does not matter what type of organisation you work for. The researchers are interested in hearing your thoughts. They also want to hear from men – how men perceive opportunities available to women in the workplace is also relevant.

Your involvement in a focus group would give the research team an opportunity to understand your thoughts on the skills required for leadership roles, and how support could be made available that would be recognised in the industry. The aim of the research is to develop a Female Leadership Developmemnt Programme for the Tourism Industry.

A focus group will be held on the following date at the following locations:

  • Thursday 24th May 12.00 – 2.30 Ulster University
  • Tuesday 29th May  12.00 – 2.30 University of Strathclyde
  • Monday 11th June 12.00 – 2.30 University of Greenwich
  • Wednesday 13th June 12.00 – 2.30 University College Birmingham

Food and drink will be provided and travel will be re-imbursed to the value of £10.00.  If you are interested in participating in the research, please contact Dr Menna Jones by e-mail on: m.t.jones@gre.ac.uk

Picture MTJ(3)Dr Menna Jones
University of Greenwich
Department of Marketing,
Events and Tourism
Business Faculty
Greenwich Campus
Old Royal Naval College
Park Row
London
SE10 9LS
Tel. +44 (0) 20 8331 8311

Greenwich
A focus group takes place at the University of Greenwich on 11 June

 

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HQ explores the talent pipeline

001_HQ_SPRING_2018_SPINE.pdfYour latest issue of HQ (second quarter 2018 issue 48) is landing on UK doormats this week. It explores the talent pipeline from a number of perspectives.

Where is our next generation of leaders and senior managers coming from? It is a question often asked  in hospitality management and education circles. Your latest issue of HQ Magazine is packed with answers and opinions on the matter.

Our chief executive Peter Ducker FIH is impressed with the talented and enthusiastic young hospitality management students coming out of universities and colleges. It is up to all of us to ensure they find ways to achieve their full potential within our sector and that we do not lose them to other industries, he says.

Still just 32-years-old, Adam Rowledge FIH is a rising leader on the UK hotel management scene and a superb role-model for new entrants. Our in-depth interview showcases the importance of creating the right culture within the workplace that allows talent to grow and shine.

A UK government review into higher education is now underway, concerned about choice and value for money within a system where almost all institutions are charging the same price for courses. The review may mean some tourism and hospitality courses will either need to change their approaches radically or risk becoming obsolete, says John Swarbrooke of Plymouth University

Of course, a university degree is by no means the only route into a successful hospitality management career. Sue Williams FIH MI, current Hotelier of the Year, is just one of hundreds of professionals who started their careers with the Concord hotel management programme.  Celebrating its 50th anniversary, Glen Harrison MIH reveals all about this unique on-the-job training scheme which specifically targets youngsters coming out of FE colleges who do not want to go to university.

Other contents in this HQ Magazine

  • Peter Jones MBE FIH – Why has the government dropped the T level in hospitality?
  • Passion4Hospitality 2018 – re-live the excitement of our largest ever student and industry networking event
  • The end of business as usual – Angela Roper FIH on vertical disintegration in the corporate hotel industry
  • A winning partnership – how Sheffield Hallam University and Hilton are working closely together
  • Cybercrime and GDPR – what businesses need to do to protect themselves
  • Tableware trends – creativity is all the rage but weird, wacky (and unhygienic) are definitely out

 

 

HQ Magazine Autumn 2017 out now

001_HQ_AUTUMN_2017_1

Your autumn edition of HQ Magazine has arrived in the UK and been dispatched to the rest of the world. It is available to view on our website now.

In this issue, our cover feature is on how to close the gender gap in hospitality. Globally, 70% of hospitality and tourism workers are female, and yet men hold the vast majority of management and board positions.

More women than men gain university degrees and women earn more than men early in their careers. But the situation starts to reverse when people get into their mid-thirties. Sometimes the pay gap appears because women take time off to have children. Sometimes they get ‘stuck’ at a particular level.

Tracey Fairclough MIH presents brand-new research based upon interviews with 100 women from our sector and, most importantly, provides a new road map towards achieving greater equality.

We report from an Institute of Hospitality roundtable discussion of GDPR and present the best ways to prepare for the new data protection laws that come into force in May 2018. Our participants found that GDPR is actually a good opportunity to spring-clean their data and re-think their marketing strategies.

Other topics covered this autumn include preparing chefs for the open kitchen environment, job-jumping and what it means for career progression and the new health-conscisousness sweeping through hospitality.

Editor Ben Walker AIH says: “I am encouraged to see so many of our members taking the initiative to get in touch and contribute excellent articles to the magazine. The majority of our magazine is generated by members for members. My warmest thanks go to all of our marvellous contributors. A big thank you also to our designer Miranda Willan at H2O Publishing for an especially eye-catching cover.”

Members can view the magazine by logging into the members’ area of our website.

If you are not a member, please join the Institute of Hospitality now to receive your copy of HQ Magazine.
Here is a free download from the current issue:

Report from Institute of Hospitality Roundtable on GDPR

 

 

 

 

Institute of Hospitality acquires Academy of Food & Wine Service and Hospitality & Leisure Manpower

The Institute of Hospitality has made two important acquisitions: The Academy of Food & Wine Service and Hospitality & Leisure Manpower.

 The Institute’s chief executive Peter Ducker FIH explains how these businesses will fit into the Institute’s strategic plans regarding customer service and productivity.

“For 30 years the Academy of Food & Wine Service has provided training programmes, offering a pathway to management for those working in front-of-house service. It has run some important industry competitions and provided support to its members as the professional body for front-of-house food & beverage service.”

“Given our increased focus on training and the development of our own online training using the Upskill People platform, this acquisition gives us a tremendous wealth of training material which will be of tremendous value to the industry, both in the UK and overseas.”

Hospitality and Leisure Manpower (HALM) is a national training, research and consulting group, founded and managed by David Battersby OBE FIH, a former president of the Institute of Hospitality and co-founder of the Gold Service Scholarship. HALM has developed algorithms to benchmark productivity in hospitality.

In 2001, with the British Hospitality Association, Battersby launched the ‘Profit Through Productivity’ programme with backing from the Government and key trade associations. ‘Profit Through Productivity’ provided regional workshops across the UK to help businesses increase their profits and efficiency.

Ducker adds: “Given the pressures of wage inflation and the concerns associated with recruiting and retaining talent, this acquisition will enable us to help members identify opportunities within their businesses, and will also give us a service of value to the industry at large, worldwide.”

Institute chairman Stephen Kyjak-Lane FIH MI comments:

“In 2018 the Institute celebrates its 80th anniversary. These strategic acquisitions, combined with advances the Institute is making on a number of fronts demonstrate clearly that we are as important and relevant to the industry today as ever. Over the coming months you will see these two organisations re-emerge, delivering valuable support to our great industry.”

 The two organisations were previously owned by the British Institute of Innkeeping.

Institute partners with Umbrella Training

The Institute of Hospitality has formed an exciting new partnership with Umbrella Training to deliver successful and high-quality apprenticeship programmes. Through this relationship, Umbrella Training will become one of the Institute’s accredited centres, delivering a suite of management qualifications to those seeking a leadership career in hospitality.

In addition, the Institute of Hospitality will become an end-point assessment organisation for apprentices who are on supervisory or management-related qualifications delivered by Umbrella Training.

Having the Institute end-assess apprentices not only offers a credible and professional sign-off, but also ensures Umbrella’s apprentices are acknowledged as ready to play their role in the future of hospitality by the industry’s professional body.

Through this partnership, apprentice students will become members of the Institute and gain access to its e-library and resources. A student chapter will also be developed, giving apprentices a voice and opportunity to shape the Institute’s agenda, and attend networking events and CPD events held throughout the year.

15 sam coulstock pictured with colleagues is studying for a degree-level apprenticeship
Sam Coulstock FIH (centre) with Umbrella Training colleagues. Coulstock is taking a degree apprenticeship in leadership and management

Sam Coulstock FIH, business relations director at Umbrella Training, says: “By working with industry experts, like the Institute of Hospitality, we’re able to give apprentices a far wider view of the sector and encourage more students that a hospitality apprenticeship is a viable route to a leadership career.”

Coulstock, who became a Fellow of the Institute this year, has enrolled on a fully-funded degree-level leadership and management apprenticeship.

Email Sam Coulstock FIH at: sam@umbrellatraining.co.uk
For further information go to: www.umbrellatraining.co.uk

Umbrella Training Elite Hospitality Apprenticeships logo

Meet our Learners of the Year

learners

The Institute of Hospitality’s Learners of the Year were rewarded for attaining the highest marks in their final exams. Their achievements were recognised during the Institute of Hospitality Awards Dinner at Westminster Kingsway College (WKC) on 13 June 2016.

Georgia Georgantopoulou Level 3 Learner of the Year

Georgia took the Institute’s Level 3 Diploma in Hospitality and Tourism Management . Georgia is working as a BaxterStorey team leader at law firm, Reed Smith, London. She says: “I’ve always thought that to further a career means hard work and continuous learning. BaxterStorey gave me the opportunity through their Leadership Academy to study for the course. It was a great and challenging year at WKC. I had the chance to further my knowledge, learn new things, challenge myself, meet new people and finally see my hard work rewarded.  Working and studying at the same time is not easy but the benefits are worth all the effort.  I’m utterly thrilled to be Learner of the Year for 2016 and I wish to continue learning, improving and progressing within the hospitality industry.”

Simon Hansen Joint Level 4 Learner of the Year

Simon took the Institute’s Level 4 Diploma in Advanced Hospitality and Tourism Management. Simon Hansen has been a lecturer in hospitality and catering at Kendal College in Cumbria for ten years, and previously worked in fine-dining restaurants across the country, gaining rosettes and recognition for his skills.  He will be part of the newly-expanded teaching team at Kendal, delivering Institute of Hospitality qualifications. Simon says: “I was encouraged to continue my own learning at Kendal while working. I was able to balance work, my passion for football and coaching local teams, and studying with lots of support from my tutor Suzanne Horner, who has been inspiring and supportive throughout.  I hope to inspire my own students to understand that learning is for life and is something that should be embraced and not feared.”

Jay Barnard Joint Level 4 Learner of the Yearpage

Jay took the Institute’s Level 4 Diploma in Advanced Hospitality and Tourism Management.  Jay is a BaxterStorey hospitality manager at the British Medical Association, London. He studied the Institute of Hospitality Level 4 Diploma at WKC as part of BaxterStorey’s Leadership Academy programme. He says: “Half way through the course I was promoted to hospitality manager at BMA. My first task was to re-launch the hospitality offer. I was excited to be able to showcase some new concepts to add the wow factor to events. This included using a vintage cake cart – which can be added to any event. As part of the course we needed to look at different aspects of the business and then present our proposals to senior members of the BaxterStorey team. Mine was on visual merchandising. I look forward to many more great years and opportunities with Baxterstorey in this exciting industry!”

Hospitality management opportunities – 66,000 of them!

(Source: People1st)
(Source: People1st)

There are many ways to work your way to the top in the hospitality industry. People1st, the sector skills council for the industry, estimates there is a growing number of vacancies for skilled managers in hospitality and tourism, and projects the need for an additional 66,000 managers by 2022.

People1st’s numbers confirm there is plenty of scope for job advancement if candidates can offer the right hospitality management and leadership skills. The infographic (right) acknowledges that the hospitality vacancies exist, but also shows that employers are finding some deficiencies in their employees’ skills sets. On-the-job training and further (FE) or higher education (HE) are two ways to address this skills gap.

For job seekers who are interested in obtaining some hospitality education, Caterer.com has clearly outlined the types of educational qualifications – including Institute of Hospitality qualifications – budding hospitality managers can obtain in the UK to ensure they have the skills sought by employers. From apprenticeships for the youngest learners and NVQs to bachelor’s degrees and Institute qualifications, there is something to suit learners of every age and every budget.

To locate and apply for a hospitality apprenticeship in your area, visit .GOV.UK and search for ‘hospitality’ followed by your post code. The results will show businesses seeking hospitality apprentices.

The educational information in this article can get you started on the road to a rewarding hospitality career.