Listen and learn every Tuesday: NEW Institute of Hospitality Webinars cover business improvement and professional development

Hosted by hospitality experts, 2016’s new Institute of Hospitality Webinars are a series of instructional, informative and topical online presentations to benefit members’ knowledge and highlight up-to-the-minute best practice. The webinars take place live every Tuesday at 3pm and last about 30-45 minutes.  Watch, listen and learn from any location – your home, the office, a cafe – via any web-enabled device. Get your questions answered by the experts, too! The webinars’ easy access means hospitality professionals can learn in any location.

The Institute of Hospitality Webinars cover three subject areas aimed at hospitality professionals:

Book your free-to-members Institute Webinars today!
Book your free-to-members Institute Webinars today!
  • Business Improvement
  • Professional Development
  • Masterclasses

Since 2014, the Institute has delivered over 50 webinars to help members improve their personal and professional skills as well as their business practices.

Cost:  FREE for Institute Members (Non-member fee: £10.00 including VAT).  

It’s easy to participate in the Institute’s hospitality industry webinars, so book TODAY


MOOCs for hospitality managers from some esteemed business schools

There are plenty of MOOCs (massive open online courses) around if you’d like to study topics like history or software, but there is a definite absence of quality MOOCs covering the niche area of hospitality management.

However, we’ve discovered some forthcoming hospitality-focused MOOCs from one of the world’s foremost business schools. ESSEC is located in the Paris area and in Singapore but its MOOCs make attendance at these 4 week online courses a viable option for hospitality students and managers located around the globe.

Try a MOOC, it costs nothing and could help hone your hospitality skills!
Try a MOOC, it costs nothing and could help hone your hospitality skills!

The three hospitality management courses on offer for October 2015 at ESSEC are:

A further course from a top rated business school in the USA, Wharton Business School at the University of Pennsylvania, is also being offered over a 4 week period on the topic of:

Sign up for one or for all four. MOOCs are a great way to build or refresh your hospitality management skills, particularly when they are offered by respected sources like ESSEC and Wharton.

If you’re curious about how MOOCs have been faring, you’ll appreciate this recent Harvard Business Review article examining ‘Who’s benefiting from MOOCs and why‘. Essentially, MOOCs are what you make of them as a no-cost but very convenient way of learning. Just pick your providers carefully and you should find MOOCs are worth attending.

#P4H15 was a HIT as seen in these Institute of Hospitality photos of the event

We’re still basking in the glow from last Thursday’s annual Passion4Hospitality event – or #P4H15 as it is popularly known, which was held at the Novotel London West Hotel, London. Have a look at some of the photographs in DropBox. They show how much fun, learning and networking happened at #P4H15 this year.

University of Derby team wins #P4H15 Debate!
University of Derby team wins #P4H15 Debate!

The finalists in the hotly contested P4H team debate were the Hotelschool the Hague, Netherlands, and University of Derby, England. The question to be debated was “This house believes that social media is a force for good for hospitality managers.” Previous P4H debate winners the Hotelschool argued for the many benefits of social media, particularly in marketing, and the University of Derby team voted against.  It was a very close run race, but in the end the Derby team convinced over the voters that face-to-face interaction in hospitality was both the preferable method for managing customers and staff. To read more about Derby’s win click here.

A concurrent contest on the day was the HOTS Simulation competition where five teams competed over the course of the day in running a fictitious Mediterranean hotel using special revenue management software that allows the teams to compete in increasing REVPar and their hotel’s profitability. This was an intense competition with teams huddled over their laptops carefully manipulating the software to improve profits. The five teams consisted of hospitality students from Manchester Metropolitan University, Bournemouth University, Plymouth University, University College Birmingham and Westminster Kingsway College.

The Bournemouth University team, winners of #P4H14 HOTS, once again prevailed in the ultra-competitive HOTS Business Simulation this year. Well done! Interestingly, every team who participated this year showed stellar skills in turning a profit because each team’s virtual hotel was profitable at the conclusion of the contest. Hospitality employers seeking top candidates for plum revenue management roles may want to ‘cherry pick’ from amongst these very competent new revenue managers!

Bournomouth University's team wins HOTS Simulation Business Game at #P4H15!
Bournemouth University’s team wins HOTS Business Simulation Contest at #P4H15!

Throughout the day there were inspiring industry speakers, panel discussions on careers and mentoring and our famous speed dating – um, speed networking – event where students get to chance to meet and chat with industry experts before moving on to the next expert when the bell rings!

Mentoring, networking and CPD - it's all here at #P4H15
Mentoring, networking and CPD – it was all happening at #P4H15

The two competitions (the Debate and the separate HOTS Business Simulation) were judged by industry experts who generously contributed their valuable time to help these budding hospitality managers hone their revenue management and communications skills.

Our sincere thanks to the participants, generous sponsors, team judges and monitors, hospitality academics and to the excellent GM and team at the Novotel London West for their flawless service and incredible food. Each one of you has helped to make #P4H15 the best event yet. We hope to see you again at Passion4Hospitality 2016!

Check in for a great new hospitality career

The Caterer's NEW Careers Guide 2014 can help you find education, training and employment opportunities...
The Caterer’s NEW Careers Guide 2014 can help you find education, training and employment opportunities…

Everyone in the UK hospitality industry knows about and reads the The Caterer, the must-read weekly for the UK hospitality industry that’s been published for over a century. The Caterer has just released a NEW guide to help anyone interested in undertaking a career or job in the hospitality, leisure and tourism industry. The Caterer Careers Guide 2014: Check into Hospitality covers it all, from the types of hospitality roles in the industry’s sectors to the various levels of training available and why to an industry professional body, like the Institute of Hospitality, is so important for career progression.

The Hospitality industry offers plenty of opportunity for employment and – perhaps more importantly – advancement. Did you know “over 1/3 of staff in hospitality are under the age of 25 and…most will have taken their first managerial roles before the age of 30”? How many other professions offer similar national or global opportunities for employment and career growth?

Find The Caterer’s new 97 page online publication in a convenient flip page format at Check into Hospitality and check-in for a some fantastic career information.

Employing Young People? Don’t Miss our Forthcoming Webinar

Do you employ under-18s in a hospitality business?
Do you employ under-18s in a hospitality business? Ensure a positive work experience for them by attending our next webinar

Many young people will have their first job experience in one of the hospitality industry’s many sectors, such as tourism and leisure parks, pubs or hotels. Some of these young people will go on to build careers in the industry, so hospitality employers have a vital role to play in making their temporary or part-time employment a success.

If your hospitality business employs under-18s, the Institute is hosting a new must-attend IoH Webinar on 17th June at 3pm.

During the webinar, employers will learn how keep their young employees safe and well during the performance of their duties. Find out if young staff are working the right hours and taking on age-appropriate responsibilities. Discover who needs to be supervising under-18s and even the subtleties between employing 17 year olds versus 15 year olds.

These and many other questions will be addressed at the forthcoming IoH Webinar presented by BusinessHR’s expert, Terry Edney. Book your attendance today and to make sure your business is doing what is necessary to keep young employees safe in legally-compliant roles on your hospitality premises.

Book now at: IoH Webinar.  Seating is limited, so book today!

Members of the Institute can attend free and there is a nominal fee for non-members.